Apple desperately wants me to replace my iPhone, so I put the idea to the test (2024)

Apple desperately wants me to replace my iPhone, so I put the idea to the test (1)

Apple is disappointed in me.

I have an iPhone 12 and the company thinks it's time I got with the program and upgraded to an iPhone 15.

Also: iPhone 15 Pro vs. iPhone 14 Pro: How much of an upgrade is the latest model?

How do I know this? Because Apple just launched a new webpage headlined: "Your iPhone vs. the latest." The idea is to tease owners of older iPhones to trade in and trade up.

I should mention that I'm perfectly happy with my iPhone 12. It has survived without a case and continues to work as I'd expect an iPhone should. I should also mention that I don't upgrade my iPhone every year.

Previous to this iPhone 12 I had an iPhone XR. Previous to that, an iPhone 6. (Shame on me.)

So what could Apple tell me now that would make me instantly conclude I need an iPhone 15? It seems there are quite a few reasons to upgrade. Will any one of them be enough? Will all of them together be enough?

It's the camera, stupid

The company's first gambit is: "iPhone 15 captures up to 4x the resolution of iPhone 12for a new level of detail and color."

I believe this, but the question is: How much does this matter? Have I been concerned about my resolution? Have I been deeply disappointed with my iPhone 12's camera? I haven't, but perhaps I should have been.

So what's next? Well, it's: "Save way more shots with 2x more storage than iPhone 12." That could be something, but do I take so many shots that I should be worried? I'm not sure that I do. I suspect I'm below average on the shot-o-meter.

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Moreover, there's a tiny number 2 next to this claim. I search at the bottom of the page for an explanation: "Storage comparison based on starting capacity." Which sounds like something of complex qualifier.

Next Apple offers: "Get more room to zoom with a 2x Telephoto. It's like having a third camera." So we're still on the camera and picture-taking? I suppose that's really the main contemporary use for a smartphone. It's a camera with a phone attached.

On which subject, we move to Apple's next tease: "If your subject is a person, dog, or cat, iPhone 15 lets you quickly capture the shot and turn it into a portrait later." This makes it sound like it's a feature only for people, dogs, and cats. Which, again, is nice but is it worth the upgrade?

And it's the movies

The list has only just begun. There's: "When you're shooting video on the go, use Action mode to steady really shaky handheld shots." Good, but not persuasive in itself -- and how often do people shoot on the go?

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How about: "Make movies like the movies with Cinematic mode, which automatically shifts the focus to the most important subject in a scene." I like this. Somewhat. But we all know that when Apple features movies shot on an iPhone, there are a lot of expensive lights and film crew involved.

Apple follows this with the enticing: "USB-C means you can charge your Mac, iPad, or PC with the same cable as iPhone 15." Ah, yes. My iPhone 12 still uses Lightning. But I get around that little issue by using a wireless charger.

Next, Apple tries: "The A16 Bionic chip has a GPU that's up to 40% faster than the GPU in A14 Bionic." I wonder how many people know their GPUs from their CPUs.

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Apple explains: "Longer battery life lets you watch up to 3 more hours of video than iPhone 12." But there's a tiny number 3 next to it. This footnote offers: "All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced. Battery life and charge cycles vary by use and settings."

That's the thing when people buy phones. They prefer actual results.

Can I buy into the dynamism?

And now to the feature that, to many owners of older phones, might be quite moving: "iPhone 15 gives you Dynamic Island, which bubbles up your flight status, music, and more so you don't miss anything. It expands to get your attention -- hey, your ride is here! -- then tucks away again."

This is a feature Apple plugged enthusiastically as soon as it was invented. I think I want to see what it's like to live with. I've played with it in an Apple store, but it hasn't yet been enough in itself to persuade me to upgrade. Now, that is.

Also:The best iPhone models you can buy right now (including the iPhone 15)

If you've scrolled this far on Apple's page of persuasion, you might get the feeling that the company is dying trying. Because the next element is: "iPhone 15 is built to last, thanks to a durable design with an aerospace-grade aluminum enclosure and a Ceramic Shield front that's tougher than any smartphone glass."

But my iPhone 12 -- clearly -- was built to last. It's still doing very well. No screen replacements, no malfunctions. (Thank you, Apple.)

Curiously, then, Apple ends with a side-by-side comparison of my iPhone 12's display and the iPhone 15's.

They're identical, which perhaps shows how true invention in smartphones has rather slowed over time. Certainly for iPhones.

Of course, the decision to upgrade may depend on particular features. Or even an accumulation of features that, in themselves, are relatively small.

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I fancy, though, that upgrading is an emotional decision too.

You look at each new iPhone that comes out and wonder whether there's anything about it that moves you enough to make a change. (Apple says I'll get up to $220 in credit if I trade in my iPhone 12.) It might even be a new color -- as much as a new camera feature -- that finally talks you up. It might also be that your phone just doesn't work so well anymore and you're just in the mood for a change.

For me, I consider that it's April. I feel sure there's a new iPhone coming in the Fall. Because there always is.

Perhaps that one will have something about it that I just can't resist. I can wait. I've learned to do that over the years.

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Apple desperately wants me to replace my iPhone, so I put the idea to the test (2024)

FAQs

Can I replace my iPhone with a new one? ›

Can I still upgrade to a new iPhone? Yes. If you upgrade online, you may be charged an incident fee after your iPhone is received and assessed for damage. If you upgrade at an Apple Store, you may be charged an incident fee at that time.

Can I exchange my iPhone for a new one? ›

With Apple Trade In, you can get a great price for your current device and apply it towards a new one. And you can do it all online or at an Apple Store. If your device isn't eligible for credit, we'll recycle it for free.

Does Apple give you a new phone under warranty? ›

Apple will ship a replacement product or part to you with installation instructions, if applicable, and any requirements for the return of the replaced product or part.

When should I replace my iPhone? ›

Most iPhones last between 4 and 7 years, however this is not guaranteed. If your iPhone is more than a few years old, it's likely starting to become outdated and clunky, and it might be time to think about upgrading to a newer model for a better user experience.

Does Apple give a new phone as a replacement? ›

With Express Replacement Service, Apple sends you a replacement iPhone first – so you don't have to wait for a repair.

Can you swap an iPhone for a new one? ›

Set Up Wirelessly with Quick Start. With Quick Start, you can use your current device and device-to-device migration to set up a new device. Your data and content transfer wirelessly from your current device to your new one. You can also use iCloud, iTunes, or the Finder to restore data and content to your new device.

What to do with old iPhone before switching to new one? ›

Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.

Can I trade my old iPhone for a newer one? ›

Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores. A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn't match what you described.

Can I exchange my iPhone if I don't like it? ›

Standard Return Policy

We believe you will be thrilled with the products you purchase from the Apple Store. In the unlikely event a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple.

Will Apple replace a faulty iPhone? ›

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories.

Does warranty start again on replacement Apple? ›

A replacement part or Apple Product, including a user-installable part that has been installed in accordance with instructions provided by Apple, assumes the remaining term of the Warranty or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.

Does AppleCare replace phones for free? ›

Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you'll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee or deductible.

How do you tell it's time to get a new phone? ›

Signs It Is Time To Upgrade to a New Phone
  1. Dwindling battery life.
  2. Cracked screen or physical damage.
  3. Unresponsive or delayed touchscreen.
  4. Out of storage space.
  5. Applications crash or restart frequently.
  6. Phone frequently overheats.
  7. Cords disconnect from ports and jacks.
Dec 14, 2023

How often do most people replace an iPhone? ›

A richer person will get a new iPhone every 6 months to a year. The average person gets a new phone within 2–3 years (usually 2 years) according to statistics. And low income individuals OR those who are content with what they have (non materialistic people) will upgrade every 4–6 years (or longer).

How do I tell if I need a new iPhone? ›

iPhone Software Warning Signs
  1. You can't download the most recent iOS update. ...
  2. You can't use the latest features. ...
  3. You can't find the right accessories. ...
  4. You're having performance issues. ...
  5. Your battery drains too fast. ...
  6. Your storage fills up quickly. ...
  7. Your audio quality is declining. ...
  8. Your iPhone has physical damage.
Feb 6, 2024

Can I switch my old iPhone for a new one? ›

Enter your passcode on your new device and follow the instructions to set up Face ID or Touch ID. You can choose to migrate data directly from your old iPhone or iPad to your new one by choosing Transfer from [Device]. Keep both devices close and plugged into power until the transfer is complete and you're done.

Can I swap my broken iPhone for a new one? ›

No, Apple is not going to give you a new phone if your's is broken. However, if your iPhone is under its 1 year AppleCare warrantee, or you have purchased AppleCare+ and whatever is wrong is due to a hardware or manufacturing defect — Apple will repair or replace it. The replacement phone may be a refurbished one.

What is the difference between new and replacement iPhone? ›

Look and packaging

A new iPhone comes in the original Apple iPhone packaging and doesn't have any damages. With a refurbished iPhone, this is different. While the second-hand device is refurbished and has been cleaned, it's possible that you you see some superficial scratches.

Is it cheaper to fix iPhone or get new one? ›

You might consider replacing the iPhone if repairs are extensive, like water damage, and it would be more cost-effective to buy a new phone rather than repairing an older model iPhone.

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