Square Status. Check if Square is down or having problems. | StatusGator (2024)

FAQs

How to check if a Square is down? ›

Welcome to the Seller Community! One of the best resources we offer to stay on the loop with any Square outage is our site issquareup.com. Here you can view updates in real-time.

No, we are not detecting any problems with Square right now.

The last outage detected for Square was on Tuesday, April 23, 2024 with a duration of about 50 minutes.

General Troubleshooting

Make sure your device is connected to power. Square Register needs to be powered to function. Make sure your device's date and time are accurate. If they are wrong, please update them in the settings.

Force Quit the Square App

If you run into issues with the Square app, we recommend force quitting the app on your device. Force quitting an app is the same as turning it off and back on again, and can help get it back up and running smoothly.

Wi-Fi Troubleshooting

Toggle Wifi off and on in ≡ More > Settings > Hardware > Network and check to make sure that you see a checkmark next to the network to which you are trying to connect. Confirm that you see the Wi-Fi status indicator on the top right corner of the status bar.

If your internet connection becomes interrupted or temporarily unavailable, you can accept payments during an offline session and upload them once you have an internet connection again. Offline payments are stored in your Square app and will process automatically when you reconnect your device to the Internet.

If you've enabled offline payments, it will take effect automatically when your device is not connected to the Internet and a banner will appear at the top of your Square app.

Need help? Call our Customer Success team available 24/7 to Suite Elite Members on Square at (855) 700-6000. When you call in, you will need a customer code unique to your Square account, which you can find here.

Why is Square holding my money? ›

Without a verified bank account, Square may hold your funds as a precautionary measure to ensure the validity of transactions. If your transfer request is less than the minimum or exceeds the maximum amount permitted after accounting for processing fees, Square may also hold your funds.

Square is a financial services platform by Block, Inc.

The Square standard processing fee is 2.6% + 10¢ for contactless payments, swiped or inserted chip cards, and swiped magstripe cards. Payments that are manually keyed-in, processed using Card on File, or manually entered using Virtual Terminal have a 3.5% + 15¢ fee.

Use a tape measure to measure the distance from one corner to the corner on the diagonal, and write down the measurement. Take the tape measure to repeat the process for the remaining two corners and write down the measurements. If the measurements are identical, you have a perfect square.

All perfect squares end in 1, 4, 5, 6, 9 or 00 (i.e. Even number of zeros). Therefore, a number that ends in 2, 3, 7 or 8 is not a perfect square.

Open the Store payments panel. Scroll down and click Test Mode. Switch the toggle on beside Enable test mode. Click Save.